Sales Administrator

Up to £25,000

Great Monday to Friday position - No Weekends

Description

We are looking for aSales Administratorto join our sales team and help us achieve our goals of excellent service and growth as a team. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for external sales representatives. A good knowledge of customer service best practices with experience in same is preferable, alongside a willingness to learn. Good organizational skills and the ability to work both independently and as part of a team are essential. Ultimately, you should be able to contribute to high quality customer service and exhibit a willingness to grow as part of a team and within the role.

Sales Administratorduties and responsibilities

• Produce quotations to suit requirements

• Process sales orders

• Check data accuracy in output, including quotations, orders, and invoices

• Contact clients to obtain missing information or answer queries

• Liaise with the production department to ensure delivery to customer schedule

• Maintain and update sales and customer records

• Communicate feedback from customers to internal departments to improve our services

• Ensure all enquiries are responded to rapidly and diligently

• Outbound calls to lapsed customers for quote/ requirement validation and support

• Follow company policies and procedures

• Support and facilitate the External Sales Team and their customers Requirements

• Proven work experience as a Sales administrator or Sales support agent

• Methodical with attention to detail

• Hands on experience with CRM software, and MS Office (MS Excel, WORD & PowerPoint in particular)

• Understanding of sales performance metrics

• Excellent organizational and multitasking skills

• A team player with high level of dedication

• Ability to work to deadline